We want you to be happy or rather, elated about your purchase. In the event you are not, we happily extend our 30-day exchange or return offer to you. This offer pertains to our ready-to-wear showcase items, not to customized pieces of jewellery. Gifts may be exchanged for other items in the store if desired and all sale items are final. Please know this, your full satisfaction is essential to our business and our goal is to create a wonderful and memorable experience for you. For on-line purchases click here for return policies.